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We at Villa Raffaella
recognize that residents have their own individual routines, interests,
capabilities, and needs. Our goal is to preserve and accommodate their
individuality. We begin with an assessment by our Wellness Director.
Working in partnership with the residents, their families, and physicians,
we determine the level of service and assistance they require or prefer.
We know that many residents are capable of meeting some of their own needs,
and that families often want to remain involved in care giving. The
assessment helps everyone involved determine what roles the residents, their
families, and Villa Raffaella will play in making sure that needs are met.
The level of service that we provide is based on the resident's preference
and a philosophy of promoting independence.
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Basic
standard services that we provide to all residents include: |
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Three
meals per day (and snacks) |
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Professional nurse on call, 24 hours a day |
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Scheduled transportation |
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Programs and activities seven days a week |
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Weekly
housekeeping and linen changes |
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Routine maintenance of buildings and grounds |
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Additional services are available and are
provided based on need and resident preference as defined in a general
or health service plan, including: |
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Personal Care Services |
Health Services |
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Personal Hygiene |
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Assisting with medications |
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Bathing |
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Monitoring health |
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Dressing and Undressing |
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Responding to, and treating health problems |
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Nighttime care |
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Ordering health supplies |
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Toileting |
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Arranging physician appointments |
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Cognitive Services |
Food Services |
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Orientation |
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Special preparation and presentation of food |
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Communication |
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Assistance with eating |
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Activities |
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Housing Services |
Other Services |
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Extra Housekeeping |
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Arranging personal transportation |
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Extra linen service |
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Assisting with personal business matters |
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Personal laundry |
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Assisting with special services like shoe
shining, clothes mending, dry cleaning, etc. |
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Non-routine maintenance |
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Some services may require additional fees which
are negotiated with the resident and are based on the level of care
required. |
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